Do I have to set up anything to use the SIM?

Japanese SIM card (including but not limited to ours) requires APN (access point name) settings for data transfer. You can set it up easily with our mobile app (iOS , Android). We recommend that you install it before coming to Japan.

For the set-up process, please take a look at our SIM set-up guide.

Didn't find an answer?

You can send us an inquiry using the following contact form.
Or email us directly at

Contact Us