How do I pickup at the airport?

Go to the airport post office and show your passport to the staff, then say that you are expecting a package from eConnect Japan.

Even if there are communication issues, the staff at the airport post offices deal with this kind of situation hundreds of times a day. So don't worry! They know to retrieve the package with the same name as is shown on your passport.

For information on airport post office locations and business hours, please check the pick up & return page.

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