How do I pickup at a hotel?

Please ask for your package at the front desk (most hotels hand it to you upon check-in).

In case they cannot find it, please show them the tracking information received in the shipping confirmation email.

Occasionally, there are certain places that require prior notification if a guest is expecting something be delivered. If you think your lodging accommodations may have this issue, it would be best to inform your hotel that you are expecting a package from us via email, or when you make the reservation.


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Or email us directly at info@econnectjapan.com

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