My SIM isn't working in my Android device.

First of all, please make sure you follow our SIM set-up guide and configure an APN (Access Point Name) in your phone.

Also, follow this checklist:

  • Cellular data (Mobile network) is enabled
  • For dual SIM devices, check both SIM Slots
  • Check all other option(s) for "Preferred Network Type" in the phone settings

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